ALONG THE TOWPATH

Stephen Brown · Estate agency consultant

Consistency, Accountability and Community

Personal DevelopmentEstate AgencySales and NegotiationLeadership and Management

Summary

Stephen Brown on consistency and accountability, mentoring through Agents Together, raising over 150,000 pounds for Computers for Schools, and the day he saved a life with a defibrillator.

Ross's Reflection

Stephen deals in compounding. One extra appraisal a day sounds unremarkable until you meet it again a year later as a hundred and twenty five instructions. Consistency is the least glamorous advantage in estate agency and quietly the most valuable one.

Ross D'Aniello, host

This guest went Locked In. Twenty minutes on how they would start again as a self-employed agent.

Key Quotes

One extra market appraisal a day is 250 a year. Convert one in two, that's 125 instructions.

Stephen Brown · 11:33

Ross: Small daily disciplines look boring right up until they compound.

The consistency is there the whole time. People are consistently inconsistent.

Stephen Brown · 13:41

Ross: Most people do not lack ability. They lack a rhythm.

According to Zoopla, 86 percent of estate agents don't have a stay-in-touch policy.

Stephen Brown · 12:00

Ross: Your past clients are the cheapest pipeline you own. Stay in the room.

Reels From This Episode

0:50

Do you know where your nearest defibrillator is?

Stephen Brown

0:35

Consistently inconsistent

Stephen Brown

0:46

One extra appraisal a day is 250 a year

Stephen Brown

Transcript

11:33Stephen

If they get one extra market appraisal a day, that's 250 a year. Convert one in two, that's 125 instructions.

12:00Stephen

According to Zoopla, 86 percent of estate agents don't have a stay-in-touch policy, yet most have a huge customer base.

13:41Stephen

When he invested in himself, the consistency was there the whole time. People are consistently inconsistent.

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